Need to make a return? Here's what to do, step by step

We're sorry that something didn't go as you hoped. Here's a quick guide to returning a product quickly and easily.

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1. You have 14 days

You can return your order within 14 days of delivery , even without giving a reason.
The product must be unused , in perfect condition and in its original packaging .

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2. How to start the return

Write to us at info@gabmodel.com or use the Contact form on our Site.
Please indicate in your message:

• Your order number

• Which products do you want to return?

• (Optional) The reason for the return

We will reply to you with shipping instructions.

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3. Ship the product

• Prepare the package carefully

• Use a traceable courier (the return is at your expense if you change your mind)

• Please keep your shipping receipt until you confirm receipt.

📦 In the event of a defective or incorrect product, shipping costs are at our expense.

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4. When you receive your refund

As soon as we receive the return and verify that everything is compliant, you will receive:

• A full refund within 10 business days

• Using the same payment method used for the order

Note: Initial shipping charges are not refunded, except in the case of an error or defect.

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5. Defective or wrong product?

Contact us within 7 days of delivery : we will take care of the collection and refund or replacement, at no cost to you.

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Doubts or questions?

We're here to help.
📧 Write to us at info@gabmodel.com
📞 Or call us at 0575/410182