NEED TO MAKE A RETURN? HERE'S WHAT TO DO, STEP BY STEP

We're sorry something didn't go as you hoped. Here's a quick guide to making a quick and easy return.

YOU HAVE 14 DAYS: YOU CAN RETURN YOUR ORDER WITHIN 14 DAYS OF DELIVERY, EVEN WITHOUT GIVING A REASON. THE PRODUCT MUST BE UNUSED, IN PERFECT CONDITION, AND IN ITS ORIGINAL PACKAGING.

HOW TO INITIATE A RETURN: EMAIL US AT INFO@GABMODEL.COM OR USE THE CONTACT FORM ON OUR WEBSITE. PLEASE INDICATE IN YOUR MESSAGE: YOUR ORDER NUMBER, THE PRODUCTS YOU WISH TO RETURN (OPTIONAL), THE REASON FOR THE RETURN. WE WILL REPLY WITH SHIPPING INSTRUCTIONS.

SHIP THE PRODUCT: PREPARE THE PACKAGE WITH CARE USE A TRACEABLE COURIER (RETURN IS AT YOUR EXPENSE IF YOU HAVE CHANGED YOUR MIND) KEEP THE SHIPPING RECEIPT UNTIL RECEIPT IS CONFIRMED IN THE EVENT OF A DEFECTIVE OR WRONG PRODUCT, THE SHIPPING COSTS ARE AT OUR EXPENSE.

WHEN YOU RECEIVE YOUR REFUND: AS SOON AS WE RECEIVE YOUR RETURN AND VERIFY THAT EVERYTHING IS COMPLIANT, YOU WILL RECEIVE: A FULL REFUND WITHIN 10 BUSINESS DAYS VIA THE SAME PAYMENT METHOD USED FOR THE ORDER NOTE: INITIAL SHIPPING CHARGES ARE NOT REFUNDED, EXCEPT IN THE CASE OF AN ERROR OR DEFECT.

DEFECTIVE OR WRONG PRODUCT? CONTACT US WITHIN 7 DAYS OF DELIVERY: WE'LL TAKE CARE OF THE COLLECTION AND ISSUE YOU A REFUND OR REPLACEMENT, AT NO COST TO YOU.

QUESTIONS OR DOUBTS? WE'RE HERE TO HELP.

WRITE TO US AT INFO@GABMODEL.COM OR CALL US AT 0575/410182