Frequently Asked Questions (FAQ)

1. What is 925 silver and why is it preferred for jewelry?
925 silver, also known as sterling silver, is composed of 92.5% pure silver and the remaining 7.5% of a special alloy called Polaris-02M, produced by LEGOR SpA. This alloy is specifically designed for the casting of silver, ensuring greater resistance and quality in the creation of jewelry.

2. Why are your jewelry rhodium plated? What are the benefits?
Rhodium plating involves coating silver jewelry with a layer of rhodium, a precious metal that increases brilliance and protects against oxidation and scratches. In this way, jewelry maintains its bright and new appearance for longer.

3. How should I clean and store 925 silver jewelry to keep it looking its best?
To keep your jewelry shining, clean it gently with a soft cloth and store it in a dry place, possibly in anti-tarnish bags or boxes. Avoid contact with perfumes, creams and chemical products.

4. Are your jewelry really handmade? Where are they made?
Yes, all our jewelry is conceived, designed and handcrafted by us in our laboratory in Arezzo, in the heart of Tuscany. We are Italian and children of the goldsmith tradition, and we proudly carry forward the value of authentic craftsmanship.

5. What type of closures do you use?
We use a unique clasp designed to ensure safety and ease of use, without sacrificing elegance. It is a distinctive feature of our jewelry.

6. What are your shipping times and return policies?
We produce each jewel only after receiving the order, to guarantee you a unique piece, made with care and without warehouse stock.
📦 Guaranteed shipping within 10 working days of order.
🔄 For return policies, visit our dedicated page: Return and Shipping Policies

7. How can I contact you for assistance or further questions?
You can contact us by email at: info@gabmodel.com
We will be happy to help you!